Terms of Use

Last updated: 25/08/2026

These terms of use set out the rules for using the North East Energy Futures CIC website ( www.northeastenergyfutures.co.uk). By using this website, you agree to these terms. If you do not agree, please do not use the site.

About us

North East Energy Futures CIC is a community interest company. We provide energy awareness, information and practical support to communities, residents and housing providers across the North East of England. We are not an installer, contractor or grant funding body.

Information and advice

The information on this website is for general awareness and educational purposes only. It does not constitute professional advice. While we make every effort to ensure information is accurate and up to date, we cannot guarantee that all content is error-free or complete.

Before making any decisions about energy efficiency measures, renewable energy installations or home improvements, we recommend seeking advice from qualified professionals, accredited installers or relevant local authority schemes.

Grants, funding and eligibility

We may refer to grants, schemes or funded support that may be available in the North East. Any references are for information purposes only. Eligibility criteria, availability and funding are set by the relevant scheme operators and government bodies, not by us. We do not guarantee that any individual, household or property will qualify for support.

We are not an installer

North East Energy Futures CIC is an awareness and community engagement organisation. We do not install energy efficiency measures, renewable energy systems or heating equipment. Where appropriate, we may signpost or introduce you to approved installers, delivery partners or support schemes, but we are not responsible for the work, advice or conduct of any third party.

Use of the website

You may use this website for lawful purposes only. You must not:

  • Use the site in any way that could damage, disable or impair it.
  • Attempt to gain unauthorised access to any part of the site or its underlying systems.
  • Use the site to transmit any harmful, offensive or illegal material.
  • Copy, reproduce or republish substantial content from this site without our permission.

Intellectual property

All content on this website — including text, images, logos and design — is owned by or licensed to North East Energy Futures CIC unless otherwise stated. You may view and print pages for your personal reference. You may not reproduce, distribute or commercially exploit any content without our prior written consent.

Links to other websites

This website may contain links to third-party websites or resources. These links are provided for convenience and information. We do not control, endorse or accept responsibility for the content, accuracy or practices of any linked website.

Limitation of liability

To the fullest extent permitted by law, North East Energy Futures CIC shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of this website or reliance on any information contained within it. This does not affect any liability that cannot be excluded under applicable law.

Changes to these terms

We may revise these terms of use at any time by updating this page. Continued use of the website after changes constitutes acceptance of the revised terms. Please check this page periodically.

Governing law

These terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

If you have any questions about these terms, please contact us at: hello@northeastenergyfutures.co.uk